A Detailed Review of Breeze Airways

Breeze Airways, the brainchild of aviation entrepreneur David Neeleman (who also founded JetBlue Airways and WestJet, is a new US airline that has grown rapidly in popularity since its launch in 2021. With a fleet of only 48 aircraft, this smaller airline copies European low-cost airlines by offering direct flights from smaller airports, avoiding busy hubs. Breeze is a good mix of affordability and comfort – but is it the right choice for you? Let’s break down when you should fly with Breeze and when you might want to consider other options.

Key Facts

• First Flight: 27 May 2021
• HQ: Salt Lake City, Utah, USA
• Alliance: None
• Fleet Size: 49 aircraft (as of 2025)
• Destinations: Over 60 cities across the United States
• Passengers: 5.7 million annually

Our Ratings

Overall Rating: ★★★☆☆ (3/5)

????Global Connections ★★☆☆☆ (2/5)

????Wi-Fi Performance ★★★★☆ (4/5)

????Value for Money: ★★★★☆ (4/5)

????Sustainability: ★★★★☆ (4/5)

⏰Reliability: ★★☆☆☆ (2/5)

When To Use Breeze Airways

Breeze Airways is an excellent choice for people traveling in the United States, especially if you’re wanting to explore the lesser known locations or emerging tech hubs like Raleigh (North Carolina) or Tampa Bay (Florida). But it doesn’t stop there – Breeze has been given the go-ahead to expand its network internationally, beginning with Central America and the Caribbean in early 2025. This is important because it’ll open up these smaller places in America and could create new travel hubs.

Best For:

• Domestic North American Travelers: With a focus on underserved routes, Breeze connects small and mid-sized cities directly, saving time for people who would usually have complicated layovers.
• Working-On-The-Move: Breeze’s main aircraft, the Airbus A220, comes equipped with high-speed internet and power outlets in their seats. This is perfect for those who need to stay connected and productive during flights.
• Budget-Conscious Professionals: Breeze Airways has structured their fares in an innovative way with “Nice” and “Nicer” options that allow people to customize their travel extras and keep costs low.
• Sustainable Travelers: With one of the youngest and most fuel-efficient fleets in America, their Airbus A220 aircraft have 25% less CO2 emissions per seat compared to older planes. This is a great airline for eco-conscious travelers.

When NOT To Use Breeze

Even though Breeze has many advantages, there are situations where another airline might be a better choice for you.

Potential Drawbacks

• International Long-Haulers: If your work (or need to explore) often takes you to Europe, Asia or Africa, Breeze’s limited global network could be restrictive.
• Loyalty Programme Addicts: Breeze is not part of an Alliance and its loyalty programme, Breezy Rewards, offers fewer travel perks than larger airlines because it’s still so new.
• Last Minute Bookers: Breeze’s best ticket prices are often available in advance, which might not suit the more spontaneous travelers.

Pros and Cons

Pros

• Great network of direct flights between smaller American cities
• Modern aircraft with newer onboard technology
• Flexible fare options to suit different travel budgets
• Industry-leading Wi-Fi performance (read more below)
• Commitment to sustainability with their fuel-efficient fleet

Cons

• No current international flight options
• Fewer daily flights on some of their routes
• Less established loyalty programme with fewer perks for frequent flyers
• Some of the smaller airports they fly to/from might have limited amenities for remote working

Booking Experience

Website and App Usability ★★★★☆ (4/5)

Breeze’s modern booking platform is a dream in comparison to some of the clunkier software from older airlines. Their intuitive interface allows you to quickly compare fare prices and easily customize your booking. We don’t have much more to report: sometimes simpler is better.

Payment and Transparency ★★★★☆ (4/5)

There don’t seem to be any hidden fees when booking with Breeze, however, some people have reported that you have to do some date-swapping to get the best deals. Excitingly, in 2023 Breeze paired with StaqPay which allows passengers to pay using various methods, including cryptocurrencies. We haven’t seen this with many other airlines.

In-Flight Experience

Food and Dining ★★☆☆☆ (2/5)

Breeze offers a range of snacks and drinks to buy for around $5 onboard all flights, however, they don’t serve hot meals or offer pre-ordered meals. Whilst there are discussions about expanding their catering service, we always recommend that passengers bring their own food, especially if you have dietary requirements.

Entertainment Options ★★☆☆☆ (2/5)

Unlike bigger US Airlines like United Airways and Delta, Breeze does not currently offer in-flight entertainment or seatback screens. This is mainly because the majority of their flights are under 2 hours (which is why we didn’t give it one star). While Wi-Fi is available to stream content on your devices, we still recommend that passengers pre-download films or podcasts.

Does Breeze Have Wi-Fi Onboard?

Availability and Performance ★★★☆☆ (3/5)

As of 2025, Breeze Airways should offer high-speed Wi-Fi on its Airbus A220 fleet, following their partnership with Viasat. This means reliable internet for streaming and browsing whilst in the air. Traveler who purchases “Nicer” or “Nicest” fares get free access to Wi-Fi, whereas if you bought the “Nice” fare, you have to purchase it for $8 per flight.

The good news is that everyone gets free messaging whilst onboard, but the bad news is that despite its promises, Breeze still hasn’t fully phased out their old aircraft that don’t have Wi-Fi – so it’s potluck.

Service and Reliability

Customer Service ★★★☆☆ (3/5)

Breeze has really leaned into the digital-first approach to their customer service, with chatbots, SMS and social media handling most of their enquiries. This system works well for booking or making quick flight changes, but there has been frustration among travelers who have tried to escalate complex issues to Breeze’s human agents.

Punctuality and Reliability ★★☆☆☆ (2/5)

The on-time performance for Breeze Airways varies significantly depending on which flight route you track. Their overall on-time average is roughly 75% of flights landing within 15 minutes, but recent data shows one route to be as low as 50% with an average delay time of 92.5 minutes, which is pretty shocking. We’d recommend that you check your specific route reliability with FlightStats when planning your journey.

The Future of Breeze

Breeze Airways has some ambitious technology and expansion plans over the next few years, including:

• Expanding Internationally: Breeze is currently waiting for flag carrier status from the US Federal Aviation Administration (FAA). Once awarded, they have announced plans to increase their network to Mexico, the Caribbean, Hawaii, and even launch transatlantic routes to the UK and Ireland by late 2025.
• Sustainability Goals: Although their fleet is currently one of the most fuel-efficient, Breeze is also looking for ways to use Sustainable Aviation Fuel (SAF) in the near future.
• Aircraft Upgrades: Breeze announced last year that it will be exclusively using Airbus A220 aircraft for its commercial operations by 2025. These aircraft allow for both longer routes and better fuel efficiency – they’re also the ‘fancy’ planes with better Wi-Fi and USB sockets, which is much better.

Alternative Airlines

If Breeze doesn’t quite match what you need, there are similar airlines with different strengths that you can choose from. We’ve also reviewed over 35 other airlines that you can check out.

Conclusion

For those traveling within the United States, Breeze Airways is a budget option with a good mix of affordability and comfort. What it lacks in food and entertainment, it makes up for with high-quality Wi-Fi to keep you entertained and productive at 35,000 feet. Most excitingly though, its focus on smaller airports opens up the potential for unexplored locations in America!

Who Should Fly Breeze?

• North American based travelers wanting to explore new locations
• Business travelers who need fast in-flight Wi-Fi
• Budget-conscious flyers who also don’t want to sacrifice comfort
• Sustainable travelers who appreciate Breeze’s fuel-efficient aircraft

Who Should Consider Alternatives?

• Global travelers who need access to all continents
• Luxury seeking flyers who enjoy premium cabin facilities
• Last-minute bookers who need the flexibility of multiple daily flights
• Travelers already invested in traditional Alliance loyalty programmes

Have you traveled with Breeze before? Share your experience with us in the comments below! Your insights could be invaluable to our members who want to travel the United States.

If you’re interest in other airlines, we have over 35 detailed reviews here