A Detailed Review of Iberia Airlines

Iberia Airlines, the flagship carrier of Spain, has been connecting travellers to the world since 1927. With a fleet of over 100 aircraft, Iberia offers flights to more than 120 destinations across Europe, the Americas, and Africa. Known for its solid reputation and commitment to service, Iberia is a reliable option for digital nomads seeking comfort and convenience. Here’s a detailed review to help you decide if Iberia Airlines is the right choice for your next journey.

When to Use Iberian Airlines

Routes and Destinations

Iberia operates a vast network focused on routes between Spain and significant European, Pacific, and African cities. It connects travellers to global destinations, from Europe and Spain to Latin America. Whether travelling within Europe or across the Atlantic, Iberia offers an extensive and reliable selection of routes. Iberia is well known in Spain as one of the best Spanish airlines, and it is popular both within Spain and in Latin America.

Best For

Iberia is ideal for travellers seeking comfortable and reliable service, especially those flying to or from Spain and Latin America. It’s an excellent option for long-haul flights due to the quality and comfort offered on board, with the option for cabin upgrades. Iberia also offers a solid loyalty program, Iberia Plus, which allows travellers to earn Avios miles for future travel, upgrades, and other perks. Iberia is an excellent option for quality and efficiency if you travel between Spain and Latin America or on European routes.

When NOT to Use Iberian Airlines

Iberia may not be the best choice for those looking for budget options. As a full-service airline, its base fares are typically higher than those of low-cost carriers, and additional fees may apply for extras like checked baggage and seat selection. If you prefer more basic options and don’t need additional extras, then Iberia might not be your best option.

Pros and Cons

Pros:

• Extensive global network, robust in Europe and Latin America.
• Offers premium cabins with lie-flat seats and excellent service on long-haul flights.
• The Iberia Plus loyalty program provides valuable rewards, including opportunities to earn miles for flights and upgrades.
• We provide reliable and efficient service with a good reputation for on-time performance. A good selection of in-flight entertainment options is available on long-haul flights.
• Offers Wi-Fi on select flights, with varying pricing options based on the route.
• The staff is friendly and professional, creating a comfortable flying experience.

Cons:

• Base fares can be higher than low-cost carriers, particularly on European routes.
• Additional fees for checked baggage, seat selection, and meals may apply, increasing the total ticket cost.
• The in-flight experience can vary depending on the aircraft and route.
• Premium cabin offerings may not be as luxurious as those from other full-service international airlines.
• Limited amenities on shorter European flights compared to long-haul routes.

Booking Experience

Website and App Usability

Booking flights with Iberia is straightforward, thanks to its user-friendly website and mobile app. The booking system is simple to navigate, allowing passengers to easily select flights and seats and add extras like checked luggage. The app also provides the convenience of tracking bookings, managing reservations, and receiving real-time updates about flight status.

Payment and Ticketing

Major credit and debit cards can be used for payments, and the booking process on the website is smooth and efficient. It takes you through all the different ticket options and allows you to add baggage, choose seats, and more with just a few clicks.

Iberian Airlines Baggage Policy

Iberia’s baggage policy is standard for a full-service airline. Passengers are allowed one free personal item, but additional luggage can come with fees. Charges for checked baggage vary depending on the route and cabin class, so it’s essential to review the specific baggage allowance before booking. Here is a break down of the ticket brackets and what is included.

• Economy/ Premium Economy: 1 cabin bag measuring 56x40x25cm/10kg and 1 personal accessory measuring 30x40x15cm.
• Business Class Short / Medium Haul: 1 cabin bag measuring 56x40x25cm/14kg and 1 personal accessory 30x40x15cm
• Business Plus Long Haul: 2 cabin bags measuring 56x40x25cm/14kg each and 1 personal accessory measuring 30x40x15cm
• It is possible to add checked baggage for an additional fee, but this varies depending on what route you are choosing to fly. It can not exceed 23kg

In-Flight Experience

Food

Iberia offers complimentary meals, drinks, and snacks on most flights, with long-haul flights providing Spanish-inspired meal service. Breakfast/lunch/dinner are offered on flights longer than 4 hours. Shorter flights may provide snacks and optional food that is available for purchase. Special meal requests are accommodated for passengers with dietary restrictions.

Entertainment

Iberia provides in-flight entertainment on most long-haul flights, including movies, TV shows, music, and games. Entertainment is available via seat-back screens or through streaming to personal devices. Wi-Fi is available on select flights, though it may cost additional. Entertainment options may be limited for shorter flights, but Wi-Fi access can help keep you connected.

Does Iberian Airlines Have Wi-Fi on Board?

Wi-Fi is available on 90% of Iberia flights, particularly long-haul routes. Pricing varies depending on the flight length and route. While Wi-Fi can be used for basic browsing and email, high-bandwidth activities like video streaming may be restricted. Iberia is working to improve its Wi-Fi offerings, and free Wi-Fi is available for certain loyalty members and routes. There are two ways to connect: for free texting and essential services for anyone who becomes a member on the flight, or the paid-for option which doesn’t require sign up.

Iberian Airlines Customer Service

Customer Service

Iberia is known for its friendly and professional customer service. Multiple channels, including phone support, live chat, and social media, are available for assistance. Iberia’s staff is generally attentive and helpful, working to resolve issues quickly. However, response times may vary during peak travel periods.

Reliability

Iberia is known for its on time performance, however there are always uncontrollable circumstances such as adverse weather conditions or issues at the airport. Despite the occasional disruption, Iberia is proactive in assisting passengers with rebooking and providing compensation when necessary, although its response may not be as swift as that of some larger carriers.

Alternative Airlines

Comparisons

There are several airlines that operate between Europe and Latin America, although Iberia is one of the most popular. If you are unsure about flying with Iberia, here are some alternatives.

• Air France: Offers a similar European and Latin American network, with more extensive international options and premium cabin services.
• British Airways: British Airways offers comparable routes and services and is renowned for its premium in-flight experience.
• LATAM Airlines: A strong competitor for Latin American routes, offering excellent domestic and international travel service to and from the Americas.

Final Thoughts

For digital nomads flying in and between Europe and Latin America, Iberia Airlines is a great choice. While it may not be the most budget-friendly option, the airline provides a reliable, full-service experience with plenty of amenities, including comfortable seating, a diverse entertainment selection, and a strong loyalty program. You will be sure to have a comfortable flight with Iberian, so it might be worth the extra ticket fees when compared to budget airlines.

Have you flown with Iberia Airlines? We’d love to hear about your experience! Share your thoughts on Iberia’s service, comfort, and overall value!